Frequently Asked Questions

Here are our frequently asked questions for India. If you can’t find yours, write us.

How do I contact Customer Support?

We want your experience with grahokakhel to be great, which means assisting our customers whenever they need us. To quickly find the answers to your questions, first click the “Help” link at the top of any grahokakhel page. You’ll come here to the Help Center, where you can search or browse through the Help topics to find the information you need. If you still need help, click on the Contact Us link on the top of any Help page. This will take you to a special form where you can send us an email.It’s important to include as much information as possible in your email when contacting us. Be sure to include your User ID and if you are referring to a particular item please include the Product Model/Id of the item. Please note that depending on the nature of your question, it may take 24 to 72 hours to respond from Customer Support through email. You may also wish to consider taking a look at our Chat Boards, where you will get some great advice from other members.


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